Our Staff

Gene Wrench, HIS

Gene Wrench, HIS

Hearing Instrument Specialist

Gene Wrench is a Hearing Aid Specialist. He is originally from Dunn, NC and moved to Raleigh, NC. Gene attended Erwin High school and started working at the Goldsboro, NC clinic in 2007. He began working in the hearing industry in 2003 and was drawn to the profession because of him having severe hearing loss and wearing hearing aids himself.

What Gene loves most about saving hearing lives is that to hear better means you live better. He strives to change the quality of lives and to give the gift of hearing in his everyday work with patients.

Outside of saving hearing lives, Gene loves hobbies such as baseball, playing music (drums), spending time with family and friends, watching his son Tyler perform in College Band and going to college football and basketball games. Go Heels, Roll Humps!!

Debra Heath, PSC

Debra Heath, PSC

Patient Service Coordinator

Debra Heath is a Patient Services Coordinator with Audibel of Goldsboro, NC.  Debra is originally from the little town of Pound, Virginia.  She moved to NC in 1992 and to the Mount Olive, NC area in 2000.  Debra attended College at Clinch Valley College (now a branch of the University of Virginia, UVAWise) and started working in the hearing industry in 2014 when she started working at Audibel of Goldsboro.  Debra was drawn to the profession because she had a grandmother who she saw struggle to communicate because of a hearing loss.  She wants to make a difference, to help the hard of hearing reconnect with loved ones and the world around them.

What Debra loves most about saving hearing lives is the changes for the better being made in people’s lives. She enjoys the good feeling that she gets when she hears a patient say, “I am hearing things I haven’t heard in years.”  She feels her work has value knowing that being able to hear better makes a difference in relationships, feelings of security, wellbeing, confidence, and independence in her patient’s lives.   Debra strives to make her patients feel valued and well cared for in her everyday work with patients.

Outside of saving hearing lives, Debra loves serving in the Children’s Sunday School program at Church, serving as Vice President of a Wayne County Women’s political group, and cooking and baking for her big family.  When she finds the time, she also loves to read, hike, and travel to Historic Sites.

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Customer Reviews

I went in with a problem with my hearing aids/ I was treated very kindly and understanding. I will be getting new hearing aid when the time is right. Thank you for your kindness ! 🙏

Harriett Norris, on Google

Great experience. I would recommend Audibel to others, just plain helpful information and services. I am looking forward to my upcoming visit. Keep the good work going. Thanks Audibel. Makeda H.

Ma Hu, on Google

Called with an issue. No appointments today. Connected me with a national help line. They responded in 5 minutes. Got clear direction.

Heidi Sherrer, on Google

No wait time. He took time to review my results. Explained what was happening with my hearing. Went over reports. Reviewed some functions of my app and hearing aids. Very impressed with work up. Never rushed me. Answered all my questions.

Linda Ashworth, on Google

Mr. Wrench was very thorough with my hearing test. He took out the time to explain the whole detail of my test. Never rushed me. I would recommend Audible to anyone. I would like to add that the receptionist was very kind and very understanding.

Terri Renfroe, on Google

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