Our Staff

Gene Wrench is a Hearing Aid Specialist. He is originally from Dunn, NC and moved to Raleigh, NC. Gene attended Erwin High school and started working at the Goldsboro, NC clinic in 2007. He began working in the hearing industry in 2003 and was drawn to the profession because of him having severe hearing loss and wearing hearing aids himself.

What Gene loves most about saving hearing lives is that to hear better means you live better. He strives to change the quality of lives and to give the gift of hearing in his everyday work with patients.

Outside of saving hearing lives, Gene loves hobbies such as baseball, playing music (drums), spending time with family and friends, watching his son Tyler perform in College Band and going to college football and basketball games. Go Heels, Roll Humps!!

Debra Heath is the Regional Administrative Coordinator for Eastern North Carolina and the Patient Care Coordinator for the Goldsboro office. Debra is originally from Pound, Virginia. She moved to North Carolina in 1992 and to Wayne County in 2000. Debra started working in the hearing industry in 2014. Debra was drawn to the profession because she saw loved ones who struggled to communicate with others because of untreated hearing loss. She wants to make a difference, to help the hard of hearing reconnect with loved ones and the world around them.

What Debra loves most about saving hearing lives is the change for the better being made in the patient’s everyday lives. She enjoys the good feeling that she gets when she hears a patient say, “I am hearing things I haven’t heard in years.” She feels her work has value knowing that being able to hear better makes a difference in the patient’s relationships with loved ones, and with their feelings of security, wellbeing, confidence and independence in their lives. Debra strives to make her patients feel valued and well cared for in her everyday work.

Debra has been married to her husband, Brent, for over 30 years. They have five grown children. Outside of saving hearing lives, Debra loves serving in the Children’s Programs at Church and cooking and baking for her big family. When she finds the time, she also loves to read, hike, and visit historic sites.