Our Staff

Gene Wrench, HIS

Hearing Instrument Specialist

Debra Heath, PSC

Patient Service Coordinator

Debra Heath is a Patient Services Coordinator with Audibel of Goldsboro, NC.  Debra is originally from the little town of Pound, Virginia.  She moved to NC in 1992 and to the Mount Olive, NC area in 2000.  Debra attended College at Clinch Valley College (now a branch of the University of Virginia, UVAWise) and started working in the hearing industry in 2014 when she started working at Audibel of Goldsboro.  Debra was drawn to the profession because she had a grandmother who she saw struggle to communicate because of a hearing loss.  She wants to make a difference, to help the hard of hearing reconnect with loved ones and the world around them.

What Debra loves most about saving hearing lives is the changes for the better being made in people’s lives. She enjoys the good feeling that she gets when she hears a patient say, “I am hearing things I haven’t heard in years.”  She feels her work has value knowing that being able to hear better makes a difference in relationships, feelings of security, wellbeing, confidence, and independence in her patient’s lives.   Debra strives to make her patients feel valued and well cared for in her everyday work with patients.

Outside of saving hearing lives, Debra loves serving in the Children’s Sunday School program at Church, serving as Vice President of a Wayne County Women’s political group, and cooking and baking for her big family.  When she finds the time, she also loves to read, hike, and travel to Historic Sites.

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Customer Reviews

Gene and Debra both go out of their way to make sure all my questions are answered They are very helpful.

Jackie Sallee, on Google

I had a. Vety good experience. Debra and Gene go out of their way to be extra helpful. They are amazing

kay harriger, on Google

My experience has truly been a very good one. The Doctor and staff haven been very helpful, they have help me in my adjustment to be able to hear people better.!

Rose Fussell, on Google

Deborah, the receptionist, and Gene, the audiologist, present a very welcoming atmosphere. They take time with you, are always courteous, informative, and kind. My Mom is 96 and has been going there for several years. Deborah always treats us like she’s glad to see us. Gene provides effective ways to...

Carolyn Y Bryson, on Google

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